NY HELPNo

AgencyCanal Corporation

TitleVisitor Services Assistant 2

Occupational CategoryNo Preference

Salary GradeHourly

Bargaining UnitNone listed

Salary RangeFrom $22.97 to $22.97 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Non-competitive Class

Travel Percentage 60%

Workweek Variable

Hours Per Week 30

Workday

From 9 AM

To 5 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County To Be Determined

Street Address Various locations

City Various locations

StateNY

Zip Code00000

Duties Description The New York State Canal Corporation, a subsidiary of the New York Power Authority, is responsible for overseeing and maintaining the 524-mile waterway for boating, recreation, tourism and agriculture. The New York State Canal System, includes the Erie, Champlain, Oswego and Cayuga-Seneca canals, linking the Hudson River with the Great Lakes, the Finger Lakes and Lake Champlain.

The Visitor Services Assistant 2 (VSA 2) staffs event booths on behalf of the Canal Corporation at the NYS Fair, trade shows, festivals, and other venues and events as required, and provides demonstrations of a working “model lock”. The VSA 2 also assists with programming for students and other groups on the NYS Canal System including its history, economic contributions, ongoing relevance, environmental stewardship, and other relevant information. The duties of the Visitor Services Assistant 2 will include, but not be limited to, the following:

• Attends trade shows, festivals, and other venues and events, many occurring Saturday and Sunday

• Promotes the NYS Canal System through presentation of exhibits and materials.

• Answers questions from members of the public about the Canal System, its physical characteristics, attractions, amenities, and events.

• Encourages visitation to the NYS Canal System by extolling the benefits, beauty, and history of communities across the canal corridor.

• Provides assistance and support at public events, media events, and festivals.

• Assists with transportation and/or set-up of materials, displays, banners, staging, and other promotional items.

• Answers questions and interacts with the general public.

• Provides logistical support as directed.

Provides instruction to schools on the following topics:

• History of the NYS Canal System.

• Working of a Canal System lock, with or without a working model lock.

• Works closely with Canal Educational Program management to plan, coordinate schedule and manage presentations, tours and events.

Minimum Qualifications Candidates must have three years of experience* in the visitor/customer service environment in a cultural institution.

*Substitution: College study may be substituted for up to two years of the general experience on the basis of 30 semester credit hours being equal to one year.

Additional Comments Position is temporary/seasonal. Hours will be 30 hours per week. Travel is mandatory.

Some positions may require additional credentials or a background check to verify your identity.

Name Recruitment@canals.ny.gov

Telephone 518-449-6003

Fax

Email Address Recruitment@canals.ny.gov

Address

Street 30 South Pearl Street

City Albany

State NY

Zip Code 12207

 

Notes on ApplyingInterested candidates who meet the minimum qualifications should send a cover letter and resume by the application deadline of May,23, 2025 to recruitment@canals.ny.gov. Please include the position title, Visitor Services Assistant 2 - Albany, in the subject line of your email to ensure receipt of your application.

The New York State Canal Corporation is an Equal Opportunity Affirmative Action Employer.

New York State Human Rights Law prohibits discrimination based on age, race, creed, color, national origin, sexual orientation, military status, sex, disability, marital status, gender identity, prior arrests, prior conviction records, predisposing genetic characteristics or domestic violence victim status.

The New York State Canal Corporation provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email Accessibility@nypa.gov.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from the candidate before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at response@oer.ny.gov