Position Information

NY HELPNo

AgencyCourt Administration, Office of

TitleNetwork Systems Series

Occupational CategoryI.T. Engineering, Sciences

Salary Grade25

Bargaining UnitNone listed

Salary RangeFrom $84659 to $94386 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 35

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Rensselaer

Street Address 165 Jordan Road

Suite 4

City Troy

StateNY

Zip Code12180

Job Specifics

Duties Description The Division of Court Modernization (DCM) is a unit within New York State’s Office of Court Administration dedicated to making court spaces more functional and accessible, thus ensuring the full participation of all stakeholders in the justice process and enriching their experience via human-centered design and innovative technology. DCM is at the forefront of delivering innovative solutions that improve the efficiency and the quality of justice services to millions of New Yorkers.

DCM primarily focuses on AV/IT integration, covering structured wiring, audio and acoustic systems, evidence presentation systems, videoconferencing, streaming, digital signage, and accessibility technology. Whether you are a seasoned project manager or engineer, a recent college graduate, or have a background in audio-visual technology, information technology (networking or programming), or customer services (Help Desk or training), DCM provides an environment for you to learn, grow, and effect positive change in society at large.

The New York State Unified Court System offers an excellent benefits package, including four weeks of paid vacation, generous sick leave, and comprehensive health insurance coverage.

Minimum Qualifications THERE IS CURRENTLY ONE (1) POSITION AVAILABLE IN THE DIVISION OF COURTROOM MODERNIZATION IN THE NETWORK/SYSTEM SERIES. IT WILL BE FILLED IN THE FOLLOWING TITLES AND WILL BE DEPENDENT ON THE QUALIFICATIONS OF THE APPLICANT SELECTED.

Network/System Engineer II JG-25

BASE SALARY: $94,386

QUALIFICATIONS: Bachelor's degree from an accredited college or university and four (4) years of related technical experience in a help desk or technical environment; or An equivalent combination of education and related technical
experience in a help desk or technical environment.

DISTINGUISHING FEATURES OF WORK: Network/System Engineers II work under supervision in units within the Division of Court Modernization. Network/System Engineers II are responsible for overseeing the work of Network/System Engineers I and help desk personnel and for installing and configuring network/system architecture in accordance with current standards. They are responsible for the planning, delivery and monitoring of multiple technical systems, technology infrastructure and projects. They work with court managers to ensure that all technology needs are met and to assess the performance of help desk personnel. They ensure that help desk personnel provide support in accordance with established processes and guidelines. Network/System Engineers II are responsible for assessing and resolving issues related to network servers, telecommunications systems, courtroom technology, software, and hardware. They also contribute to project planning, generate status reports, and perform other related functions as needed.

POSITION TITLE: NETWORK/SYSTEM ENGINEER I JG: 23

BASE SALARY: $84,659

QUALIFICATIONS: Bachelor's degree from an accredited college or university and three (3) years of related technical experience in a help desk or technical environment; or An equivalent combination of education and related technical experience in a help desk or technical environment.

DISTINGUISHING FEATURES OF WORK: Network/System Engineers I work under supervision in units within the Division of Technology. Network/System Engineers I are responsible for resolving the most difficult help desk technical issues and providing technical expertise for help desk personnel. They are responsible for installing network architecture under direction from Technical Managers, Network/System Engineers II or Network /System Engineers III. They are responsible for the delivery and monitoring of technology systems and projects. They oversee the work of help desk personnel in order to provide support in accordance with established processes and guidelines. Network/System Engineers I are responsible for ensuring that the installation of networks/systems, telecommunications equipment, courtroom technical equipment, software and hardware are handled in a timely manner and for providing status reports for projects and initiatives and performing other related duties.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Deanna Germano

Telephone

Fax

Email Address Dcm-recruit@nycourts.gov

Address

Street 165 Jordan Road

Suite 4

City Troy

State NY

Zip Code 12180

 

Notes on ApplyingAll interested persons meeting the minimum qualifications are encouraged to submit a UCS-5 Application for Employment form (obtainable from any administrative office in a court building or on the web at www.nycourts.gov/careers/UCS5.pdf) and a resume by email to Dcm-recruit@nycourts.gov or by mail to:

Deanna Germano
Management Analyst
Office of Court Administration, Division of Court Modernization
165 Jordan Road, Suite 4
Troy, NY 12180